consultchat - Privacy Policy

ConsultChat PRIVACY POLICY

Last updated [March, 2021]

INTRODUCTION

ConsultChat ("we," "us," or "our") is committed to protecting our users' privacy ("user" or "you"). This privacy policy applies to the information we collect, use, disclose, and retain about you when you visit our website, www.consultchat.com, as well as to any other media format, media channel, mobile website, or mobile application that is linked to or connected to the Site (collectively, the "Site"). Please take the time to read our privacy policy thoroughly. If you do not agree to the terms of this privacy policy, please do not access the site.

We reserve the right to amend our Privacy policy at any time and for any reason. Any changes to our Privacy Policy will be communicated to you by updating the "Last Updated" date at the top of this page. Any changes or modifications will take effect immediately upon publishing on the Site, and you therefore waive your right to particular notice of any such change or modification.

It is recommended that you review our Privacy policy on a frequent basis to ensure that you are aware of any changes. By continuing to use the Site after the updated Privacy Policy is posted, you are deemed to have been informed of, bound by, and accepted the new Privacy Policy.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. We may collect the following categories of information on the Site:

Personal Data

You voluntarily provide us with personally identifiable information about yourself, such as your name, shipping address, email address, and telephone number, as well as demographic information about yourself, such as your age, gender, hometown, and interests, when you register with the Site or participate in various Site activities, such as online chat and message boards. While you are not obligated to provide us with personal information, your failure to do so may prevent you from accessing some features of the Site.

Derived Data

When you use the Site, our servers automatically collect information about you, such as your IP address, browser type, operating system, access times, and the websites you visited just before and just after accessing the Site.

Financial Data

When you make a purchase, order, return, exchange, or seek information about our services via the Site, we may collect financial information about you, such as credit card numbers, brands, and expiry dates. We store just a small portion, if any, of the financial data we collect. Otherwise, all financial information is stored by our payment processor, and we advise you to review their Privacy policy and contact them promptly if you have any concerns.

Data from Social Networks

If you connect your account to social media platforms such as Facebook, Instagram, or Twitter, we will collect information about you from those platforms, including your name, social network username, location, gender, birth date, email address, and profile image, as well as public contact information.

Data from Mobile Devices

If you use the Site via a mobile device, we may collect information about that device, including its unique identifier, model, and manufacturer, as well as its location.

Third-Party Information

Third-party data is received when you connect your account to a third-party service and provide the Site access to this data, such as personal information or network friends.

USE OF YOUR INFORMATION

To provide you with a seamless, efficient, and personalized experience, we rely on correct information about you. To be more explicit, we may use information about you that we gather through the Site to:

Create a safe personal account for yourself.
Assist investigators with their investigations and reply to subpoenas.
Collect and analyze statistics data that has been anonymized for internal use or transmission to third parties.
Ads, discounts, bulletins, and other information about specials and the Site can be customized for you.
Allow user-to-user communication.
Complete and manage transactions relating to the Site, such as purchases, orders, payments, and other operations.
Create a customized profile for you so that future visits to the Site may be tailored to your preferences.
Enhance the Site's efficiency and functionality.
We monitor and analyze use and trends to ensure that you get the most out of the Site.
Notify you of Site updates.
We will keep you informed about new products, services, and/or ideas.
Conduct further business transactions as required.
Avoid fraudulent transactions, be vigilant for theft, and take precautions to safeguard yourself from unlawful conduct.
Processing of payments.
We will solicit feedback on your usage of the Site and will communicate with you regarding it.
Resolve conflicts and troubleshoot issues.
Customer service and product-related inquiries are handled.
We're going to send you a newsletters.
Solicit financial support for the Site

DISCLOSURE OF YOUR INFORMATION

We may reveal information we have gathered about you in certain circumstances. Your information may be shared via the following techniques:

Third-Party Service Providers

We may share your information with third-party service providers that assist us with tasks such as payment processing, data analysis, email delivery, website hosting, customer support, and marketing assistance.

Marketing Communications

To the extent permitted by law, we may share your information with third parties for marketing purposes with your consent or after providing you with an opportunity to withdraw consent.

Interactions with Users

If you interact with other Site users, they may see your name, profile photo, and descriptions of your Site activities, which may include inviting other users to the Site, talking with other users, like articles, and subscribing to blogs.

Affiliates

If we share your information with our affiliates, we will require them to conform to our Privacy Policy. Our parent company and any subsidiaries, joint venture partners, or other businesses that we jointly control or manage are considered affiliates.

Business Partners

Your information may be shared with business partners in order to provide you with information about certain goods, services, or promotions.

Internet advertisements

When you post comments, contributions, or other content to the Site, those items become accessible to all users and may be publicly distributed in perpetuity outside of the Site.

Third-Party Advertisers

When you visit the Site, we may display advertisements through the services of third-party advertising organizations. These firms may use information about your visits to the Site and other websites that is stored in web cookies to serve you advertising for goods and services that may be of interest to you.

Third Parties Not Listed

Your data may be shared with marketers and investors for the purpose of doing business analysis. Additionally, we may share your information with such third parties for marketing purposes, as permitted by law.

Sale or Insolvency

If we reorganize or sell all or a portion of our assets, merge, or are acquired by another business, we may transfer your information to the successor business. If we are forced to close our doors or declare bankruptcy, we will transfer or sell your information to a third party. You acknowledge that such transfers may occur and that the receiver may choose to violate the Privacy Policy's requirements.

By Law or to Protect Rights

If we believe that disclosing information about you is necessary to comply with legal process, investigate or rectify suspected policy violations, or protect the rights, property, or safety of others, we will do so in compliance with applicable law, rule, or regulation. This necessitates data sharing with other businesses in order to combat fraud and mitigate credit risk.

We are not liable for the acts of third parties to whom you provide personally identifiable or sensitive data, and we lack the resources necessary to monitor or supervise third-party solicitations. You must contact the third party directly if you wish to unsubscribe from letters, emails, or other third-party communications.

DISCLAIMER AS TO INFORMATION SHARED BETWEEN USER AND CONSULTANT

Any data and documents provided by a user seeking consultation and a consultant seeking to give consultation must get their own intellectual property agreements if necessary; in the event of a violation, we will bear no responsibility, since we are only a facilitation plate form.

Confidential documents exchanged during the consultation shall be handled solely between you and the consultant; ConsultChat will not be held liable for any breach. It is recommended that licensing documents not be shared until a mutually agreed upon NDA in accordance with your company policy is signed.

TRACKING TECHNOLOGIES

Web Beacons and Cookies

On the Site, we may use cookies, web beacons, tracking pixels, and other tracking technologies to improve your experience and customize it.

Please refer to our Cookie Policy for further information on how we use cookies, which is integrated into this Privacy Policy. By accessing and using the Site, you agree to our Cookie Policy.

You should be aware that when you acquire a new computer, install a new browser, update an old browser, or remove or otherwise modify your browser's cookies files, some opt-out cookies, plug-ins, or preferences may be erased as well.

Internet advertising

Additionally, we may utilize third-party technologies to manage email marketing campaigns and other forms of interactive marketing on the Site. This third-party software may employ cookies and other tracking technologies in order to assist us in managing and optimizing your online experience with us. Please see the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool for further information on how to opt out of interest-based advertising.

Website Analytics

Additionally, we may collaborate with carefully selected third-party vendors to enable tracking technologies and remarketing services on the Site through the use of first-party cookies and third-party cookies in order to analyze and track users' use of the Site, ascertain the popularity of particular content, and gain a better understanding of online activity. By using the Site, you consent to these third-party merchants collecting and using your information. It is suggested that you read their privacy policy and address any complaints directly to them. We do not provide these third-party firms with any personal information. If you desire to opt out of having your information collected and used by tracking technologies, please visit the third-party vendor's or the tracking technology's website Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

THIRD-PARTY WEBSITES

The Site may contain links to third-party websites and apps that you may find useful, such as advertisements and third-party services. After leaving the Site via these links, any information you provide to these third parties is not protected by this Privacy Policy, and we cannot guarantee the security or privacy of your information. Prior to accessing or giving information to any third-party website, you should become aware with the third party's privacy policies and practices (where applicable), and take all necessary actions to ensure the privacy of your information. We are not responsible for third-party content, privacy, or security practices or policies, which may include any other websites, services, or apps connected to or accessible through the Site.

DATA MANAGEMENT.

We may preserve your Personal Data for as long as you use the Service or have an account with us, or as long as necessary to accomplish the purposes set forth in this Privacy Policy. We may retain your Personal Data after you deactivate your account and/or cease using the Service if we believe such retention is reasonably necessary to comply with our legal obligations, resolve disputes, prevent fraud and abuse, enforce our Terms and other agreements, and/or protect our legitimate interests. If we no longer require your Personal Data for these purposes, we will delete it.

SECURITY OF YOUR DATA

We safeguard your personal information administratively, technologically, and physically. While we have taken reasonable steps to protect the personal information you provide to us, please keep in mind that no security system is flawless or impenetrable, and no mode of data transfer can be guaranteed to be free of interception or other type of misuse. Any information provided online may be intercepted and exploited by third parties. As a result, we cannot ensure that any personally identifiable information you provide will remain entirely confidential.

YOUR GDPR RIGHTS

According to current legislation, you have the following rights:

Access to personal data: You have the right to request access to your personal data at any time. On request, we shall provide you with a copy of your personal data in a commonly used electronic format.
The right to rectification: You have the right to have inaccurate or incomplete personal data repaired or completed.
The right to erasure: In some instances, you may request that we delete your User Data (including those involving processing based on your permission). Bear in mind, however, that this right is not absolute. As a result, an attempt to assert the right may result in our inaction.
The right to object: to certain processing activities that we do with your personal data, including our use of your personal data for our legitimate purposes. Additionally, you have the right to object to the direct marketing use of your personal data.
The right to data portability entitles you to get your personal information in a structured, commonly used, and machine-readable format (or to have your personal data directly sent to another data controller).

POLICY FOR CHILDREN

We do not intentionally collect information about children under the age of 13 or advertise to them. If you become aware that we have obtained personal information from children under the age of 13 without their consent, please contact us at the address shown below.

CONTROLS FOR FEATURES THAT ARE NOT MONITORED

The majority of web browsers and certain mobile operating systems provide a Do-Not-Track ("DNT") function or option that enables you to communicate your privacy preferences about the monitoring and collecting of data about your online browsing activities. There is no industry standard for detecting and processing DNT signals at the moment. As a result, we do not yet respond to Do Not Track browser signals or other mechanisms for conveying your desire to be anonymous online. If a future norm for online monitoring is adopted, we will tell you via an updated version of this Privacy Policy.

OPTIONS REGARDING YOUR INFORMATION

Account Information

You may examine or edit the information in your account at any time, or you may terminate your account, by:

Accessing and changing your account settings
Using the contact information provided below, you may contact us.

We shall deactivate or remove your account and associated information from our active databases upon your request to cancel your account. However, we may store certain information in our files to prevent fraud, troubleshoot problems, help with investigations, enforce our Terms of Use, and/or comply with legal laws.

Emails and Communications

We may send you periodic newsletters and/or emails advertising the usage of our Service or the products and services of third parties. If you get newsletters or promotional messages from us, you may unsubscribe by following the unsubscribe instructions included in the email or by accessing your Settings page's Notifications options. Regardless of your preferences, we may send you recurrent instructional mailings regarding our transactional services.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

support@consultchat.com